Customer Service
Our dedicated Customer Service enables us to reduce the time taken to handle requests and to offer customers a personalised and precise service.
Euromed Pharma Services’ staff is properly selected and undergoes continuous training.
Customer service activities include the management of:
- Order management
- Order entry (on request)
- Return practices
- Complaints
- Sending the files to the Central Data Bank of the Ministry of Health
- Dedicated shipment tracking
- Marks
- Invoicing on behalf of the principal
