Customer Service

Our dedicated Customer Service enables us to reduce the time taken to handle requests and to offer customers a personalised and precise service.


Euromed Pharma Services’ staff is properly selected and undergoes continuous training.

Customer service activities include the management of:

  • Order management
  • Order entry (on request)
  • Return practices
  • Complaints
  • Sending the files to the Central Data Bank of the Ministry of Health
  • Dedicated shipment tracking
  • Marks
  • Invoicing on behalf of the principal