Our logistics services

Storage and distribution of products

Storage of medicines and health products. Our storage and conservation methods are all in accordance with the regulations in force and guarantee the highest quality standards.

Pharmaceutical facility

In our AIFA authorized pharmaceutical facility, we carry out secondary packaging of commercial drugs in accordance with the cGMP.

Quality system

We can guarantee optimized company procedures in accordance with the cGMP / cGDP and HACCP

Customer Service

Our Customer Service guarantees a personalized service that allows companies to reduce costs and time.

Cold chain management

In all our offices we have an optimal cold chain management system, guaranteeing the controlled temperature at 2°/8° C, -20 °C and 8°/25°C in all process steps. Thanks to our structures and our qualified carriers we ensure the product a controlled temperature of 2 °/8 ° or 8°/25 °C.

Quarantine management

Our segregated quarantine areas, authorized by AIFA, allow us to store all products sent from production sites and subcontractors awaiting release on the market.

Narcotics management

Possibility of packaging and distribution of narcotic drugs for experimental clinical use

Management System for Active Pharmaceutical Ingredient (API)

We have the possibility to store the active ingredients (API) at controlled temperatures of 8°/25°C and 2°/8°C.

Returns management

Our warehouses are equipped with physically and electronically segregated areas for the management of returns.

Destruction

We support companies in the management of the destruction of obsolete materials.

SOS - Fast delivery

Deliveries in 24-48h throughout Italy with temperature-controlled express carriers

Tracking & Tracing

With the dedicated shipment management portal, our customers can use personalized credentials to check the status of their shipments.

Serialization

We offer our customers the ability to track individual packages in accordance with the provisions of serialization.

Monitoring of hospital tenders

Monitoring and reporting of tender processes, managing tender procedures, and registration on the relevant hospital portal on behalf of the principal.

Invoicing on behalf of

Order entry with related data check, issuance of electronic invoice on behalf of the MAH and transmission to the SdI.

Import/Export

We are at the side of our customers for all the practices for the import and export of their products.

FAQ Logistics

1How can I track a shipment?

Each Euromed Pharma Services Principal company has credentials available for access to the Customers restricted area through which you can track shipments.

2Is it possible to view one's stock situation?

Yes, again in the Customer area, there is an ad hoc menu that allows Principal companies to download the stock situation updated the previous evening.

3What types of products can be stored at your sites?

Euromed Pharma Services is authorized to store:

  • Drugs for human use
  • Drugs for veterinary use
  • Medical devices
  • Foodstuffs
  • Narcotics
  • Raw materials (APIs)
  • GMP quarantined products (pending market release)
4What is the order handling time from pick-up to entrustment?

Indicatively, orders are set up and entrusted to carriers within 24, maximum 48 hours of receiving the spool.
Obviously, timelines are subject to customization during contract sharing, especially for certain types of products (e.g., hospital and/or life-saving drugs).

5How often are shipments picked up by carriers?

The entire portfolio of carrier partners we rely on pick up shipments every afternoon.

6What are the total pallet places available by temperature range?

Below are the available pallet places inclusive of all five depots:
Pallet places at <25°C - 68,500
Pallet places at 2/8°C - 2,220
Pallet places at -20°C - 32

7What are Euromed Pharma Services' ISO certifications?

Euromed Pharma Services is certified ISO 9001 for Quality Management System and ISO 13485 for Quality Management System in the medical device industry.

8Which sites are authorized for GMP quarantine management?

The warehouses authorized for storage of products not yet released are those in Grezzago (Via Abruzzi) and Pozzuoli.

9What are the authorized storage sites for narcotics storage?

Cambiago, Pozzuoli and Grezzago (Via Abruzzi) are the sites designated for narcotic drug management. Among them, Cambiago is the site with the most available caged pallet spaces.